1. Shipping Overview

At Afro Maya Store, we are dedicated to delivering your orders promptly and efficiently. This Shipping Policy outlines the procedures and options for shipping your purchases.

2. Shipping Locations

We currently offer shipping to [list of countries]. If you do not see your location listed, please contact us at info@afromayastore.com for potential shipping options.

3. Processing Time

• Order Processing: Orders are typically processed within 1-3 business days. Please allow additional time during peak seasons or promotional periods.
• Order Confirmation: Once your order is processed, you will receive an email confirmation with tracking information.

4. Shipping Methods and Rates

Shipping rates and delivery times vary based on your location.

Standard Shipping: Delivery within [number] business days. Rates are calculated at checkout based on your location.

5. Shipping Costs
Shipping costs are calculated based on the weight, dimensions of your order, and delivery location. These costs will be displayed at checkout before you finalize your purchase.

6. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order status through your account on our website.

7. Delivery Issues

• Incorrect Address: Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
• Missing or Damaged Orders: If your order does not arrive or arrives damaged, please contact us at [insert contact email] within 3 days of receiving your order. We will work with you to resolve the issue, which may include sending a replacement or issuing a refund.

8. International Shipping

For international orders, customs duties, taxes, and import fees may apply. These charges are the responsibility of the customer and are not included in the shipping cost at checkout. Please check with your local customs office for more information on applicable fees.

9. Changes to Shipping Policy

We may update this Shipping Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy before making a purchase.

10. Contact Us

If you have any questions or need assistance with your order, please contact us at:
Afro Maya Store
Email: info@afromayastore.com
Phone: +971 524 962 575
Thank you for shopping with Afro Maya Store!